Infoplus Feature Issue - AWS System Instabililty
Incident Report for Infoplus
Resolved
The incident was resolved by AWS engineers.
Posted Dec 08, 2021 - 09:01 CST
Monitoring
AWS has notified users that they have released a patch for this issue. We are continuing to monitor for updates.
Posted Dec 07, 2021 - 16:37 CST
Update
We are continuing to monitor for signs of improvement and will update you as we learn more.
Posted Dec 07, 2021 - 12:57 CST
Identified
The issue behind this behavior has been identified and AWS engineers are working towards a solution. We will continue to update as we learn more.
Posted Dec 07, 2021 - 11:07 CST
Investigating
An issue has been identified with orders and shipping within Infoplus, caused by some AWS instability.
We are currently investigating and will provide an update as we learn more.
Posted Dec 07, 2021 - 10:28 CST
This incident affected: Infoplus Web Application, Infoplus API, and Infoplus Mobile Floor Apps.