Investigating - FedEx has released a communication stating that due to required maintenance, customers using FedEx APIs and FedEx Developer Portal will be unable to process certain transactions during the time periods below:

Test Environment Intermittent Disruption:
Start Date and Time: Tuesday, May 14, 2024, 8:00 a.m. CT
End Date and Time: Tuesday, May 14, 2024, 5:00 p.m. CT
Expected Duration: 9 Hrs

Production Environment Outage:
Start Date and Time: Saturday, May 18, 2024, 8:00 p.m. CT
End Date and Time: Sunday, May 19, 2024, 3:00 a.m. CT
Expected Duration: 7 Hrs

FedEx has included more information here: https://developer.fedex.com/api/en-us/announcements/May_2024-Interruption_Announcement.html

Please be aware of this information for the affected days, May 14 Tuesday and May 18 Saturday.

May 10, 2024 - 10:34 CDT
Infoplus Web Application Operational
Infoplus API Operational
Infoplus Support Site Operational
Infoplus Mobile Floor Apps Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - EasyPost's operations have returned to full capacity.
May 17, 16:50 CDT
Investigating - EasyPost has identified an issue on their end causing problems buying and rating UPS shipments. Please refer to their status page here for further updates: https://www.easypoststatus.com/
May 17, 14:19 CDT
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Resolved - It was discovered there was a mapping issue between Infoplus and eHub. The issue has been resolved. If you continue to see an issue with GroundAdvantage, please contact support.
May 10, 11:48 CDT
Investigating - We are aware of an issue with USPS Ground Advantage through eHub that results in a null pointer error when attempting to use this service. We are working with our partners to identify the cause and will update here as we learn more.
May 10, 10:37 CDT
May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.