Infoplus Status

All Systems Operational

Infoplus Web Application Operational

Infoplus API Operational

Infoplus Support Site Operational

Infoplus Mobile Floor Apps Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 29, 2022

No incidents reported today.

Nov 28, 2022

Infoplus System Instability

Resolved - The situation has been fully resolved and all systems are functioning as normal.
Nov 28, 13:29 CST

Update - We are continuing to monitor our fix but we can report that all systems are back online. All orders are queued up and flowing into the system; users do not need to push orders a second time.
If you have any processes that aren't back online, please reach out to our support team with the process number.
Nov 28, 12:53 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 12:27 CST

Identified - Infoplus is experiencing some system instability due to high usage. We have already taken steps to remedy this issue and will update as soon as possible with a resolution.
Nov 28, 12:05 CST

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

Item Inventory Discrepancies Found

Resolved - This incident was resolved on 10/28/2022.
Nov 22, 11:33 CST

Update - We are continuing to monitor the fix that has been put in place. Our support team is standing by for any customers still experiencing this issue.
A post-mortem will be released no later than end of day today.
Oct 28, 09:24 CDT

Monitoring - A fix has been implemented and we are monitoring the results. All inventory should be reflected correctly, and fulfillment processes should be ready to pick back up.
We will update as we learn more.
Oct 28, 09:00 CDT

Investigating - We are currently seeing an issue with incorrect quantity counts of on-hand inventory for some Infoplus clients. As far as we can tell, this issue is only affecting the Item table and Inventory table. We are working on the issue and will update this status page as we have more information.
Oct 28, 08:47 CDT

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.