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All Systems Operational
Infoplus Web Application
Operational
Infoplus API
Operational
Infoplus Support Site
Operational
Infoplus Mobile Floor Apps
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2023
No incidents reported today.
Dec 10, 2023
No incidents reported.
Dec 9, 2023
No incidents reported.
Dec 8, 2023
No incidents reported.
Dec 7, 2023
Completed -
The scheduled maintenance has been completed.
Dec 7, 21:20 CST
Dec 7, 21:20 CST
Verifying -
Verification is currently underway for the maintenance items.
Dec 7, 21:11 CST
Dec 7, 21:11 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 21:03 CST
Dec 7, 21:03 CST
Scheduled -
We will be undergoing maintenance at this time. While it is scheduled for an hour, we only anticipate a 15 minute interruption for fulfillment plans running cartonization, rate shopping, etc.
Dec 7, 16:14 CST
Dec 7, 16:14 CST
Dec 6, 2023
No incidents reported.
Dec 5, 2023
No incidents reported.
Dec 4, 2023
No incidents reported.
Dec 3, 2023
No incidents reported.
Dec 2, 2023
No incidents reported.
Dec 1, 2023
No incidents reported.
Nov 30, 2023
No incidents reported.
Nov 29, 2023
Resolved -
Error rates have returned to normal; we are still continuing to monitor the situation but currently, everything is resolved.
Nov 29, 13:20 CST
Nov 29, 13:20 CST
Monitoring -
We are continuing to monitor the situation and will update as soon as it's resolved. No other carriers are reporting issues at this time.
Nov 29, 12:55 CST
Nov 29, 12:55 CST
Investigating -
Our shipping partners have notified us that they are receiving higher than normal error rates and timeouts when purchasing labels from UPS. This will effect the user's ability to rate shop or ship using UPS. We are currently in communication with our shipping partners and will continue to update as we learn more.
Nov 29, 12:06 CST
Nov 29, 12:06 CST
Nov 28, 2023
Resolved -
FedEx operations have returned to normal; UPS is mostly normal. Refer to their status page for further information as needed.
Nov 28, 08:34 CST
Nov 28, 08:34 CST
Update -
UPS Mail Innovations is also having issues with shipments and web traffic. As with FedEx, it is recommended to monitor their status page for further information.
Nov 27, 10:09 CST
Nov 27, 10:09 CST
Investigating -
FedEx is experiencing issues with shipments and web traffic. It is recommended to monitor their status page for further information.
Nov 27, 09:48 CST
Nov 27, 09:48 CST
Nov 27, 2023
Resolved -
FedEx's operations have returned to normal.
Nov 27, 09:33 CST
Nov 27, 09:33 CST
Investigating -
FedEx is experiencing a performance issue rating shipments. Be sure to check FedEx's status page for updates if this is affecting you.
Nov 24, 12:42 CST
Nov 24, 12:42 CST