All Systems Operational
Infoplus Web Application Operational
Infoplus API Operational
Infoplus Support Site Operational
Infoplus Mobile Floor Apps Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 29, 2022

No incidents reported today.

Nov 28, 2022
Resolved - The situation has been fully resolved and all systems are functioning as normal.
Nov 28, 13:29 CST
Update - We are continuing to monitor our fix but we can report that all systems are back online. All orders are queued up and flowing into the system; users do not need to push orders a second time.
If you have any processes that aren't back online, please reach out to our support team with the process number.

Nov 28, 12:53 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 12:27 CST
Identified - Infoplus is experiencing some system instability due to high usage. We have already taken steps to remedy this issue and will update as soon as possible with a resolution.
Nov 28, 12:05 CST
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
Resolved - This incident was resolved on 10/28/2022.
Nov 22, 11:33 CST
Update - We are continuing to monitor the fix that has been put in place. Our support team is standing by for any customers still experiencing this issue.
A post-mortem will be released no later than end of day today.

Oct 28, 09:24 CDT
Monitoring - A fix has been implemented and we are monitoring the results. All inventory should be reflected correctly, and fulfillment processes should be ready to pick back up.
We will update as we learn more.

Oct 28, 09:00 CDT
Investigating - We are currently seeing an issue with incorrect quantity counts of on-hand inventory for some Infoplus clients. As far as we can tell, this issue is only affecting the Item table and Inventory table. We are working on the issue and will update this status page as we have more information.
Oct 28, 08:47 CDT
Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.