Cloudflare Global Outage

Incident Report for InfoPlus

Resolved

The Cloudflare-related outage affecting our logging provider has been fully resolved. Log visibility and monitoring capabilities have returned to normal. All InfoPlus core functionality still remains fully operational.

If you are experiencing any issues, please reach out to our support team at https://www.infopluscommerce.com/support/new-ticket.

Posted Nov 18, 2025 - 12:00 CST

Monitoring

All core platform services are functioning normally, and there is no impact to customer-facing operations. Our third-party logging provider is currently experiencing disruptions related to the broader Cloudflare outage, which has temporarily reduced our visibility into internal application logs.

While this limits some of our monitoring capabilities, it does not affect platform performance or stability. We will provide updates as our logging provider's service is restored.

Posted Nov 18, 2025 - 08:00 CST

This incident affected: Infoplus Web Application, Infoplus API, and Infoplus Mobile Floor Apps.