Infoplus Issue- Generating Shipping Labels and pulling rates

Incident Report for Infoplus

Resolved

This incident has been resolved.

Posted Sep 07, 2021 - 13:02 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 07, 2021 - 11:45 CDT

Identified

An issue has been identified with producing labels and shipping within Infoplus due to a network issue between data centers.

The issue has been identified and a fix will be implemented soon.

Posted Sep 07, 2021 - 11:17 CDT

This incident affected: Infoplus Web Application, Infoplus API, and Infoplus Mobile Floor Apps.