FedEx Ground Shipping and Rating Outage

Incident Report for Infoplus

Resolved

The upstream issue with FedEx appears to be resolved at this time. The error rate has subsided and users are able to generate FedEx parcel labels.

Posted Oct 04, 2018 - 15:36 CDT

Update

We are continuing to investigate this issue.

Posted Oct 04, 2018 - 15:20 CDT

Investigating

FedEx is currently experiencing a Ground shipping and rating outage through both FedEx.com and FedEx Web Services production environment. This is a known issue reported as of 10/4/2018. FedEx Development is aware of the issue and working to resolve. There is no ETA provided on a fix at this time.

Posted Oct 04, 2018 - 15:18 CDT

This incident affected: Infoplus Web Application.