Infoplus Status

All Systems Operational

Infoplus Web Application Operational

Infoplus API Operational

Infoplus Support Site Operational

Infoplus Mobile Floor Apps Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 13, 2021

No incidents reported today.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

Infoplus Feature Issue - Knowledge Base Articles

Resolved - This incident has been resolved.
May 6, 09:08 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 18:10 CDT

Investigating - An issue has been identified with accessing Infoplus Knowledge Base articles.
Users are still able to access the Knowledge Base by opening a new private/incognito browser window.

We are currently investigating and will provide an update as we learn more.
May 5, 17:24 CDT

May 5, 2021

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

Infoplus Feature Issue - compatibility with latest iOS update

Resolved - We have published an updated version of our iOS app (Infoplus Companion, version 2.1.1), to fix compatibility issues with iOS 14.5. After you update the app on your devices, it should function correctly again.
Apr 29, 13:09 CDT

Identified - We have identified the issue with our iOS app’s compatibility with iOS 14.5, and have submitted an updated build to the App Store for review.
We will update here once it is approved, and you will be able to download the updated version to your devices.
Apr 28, 12:34 CDT

Update - We are continuing to investigate and will provide an update as soon as we learn more.
Apr 28, 11:48 CDT

Investigating - An issue has been identified with compatibility with the latest version of iOS and Infoplus. This issue impacts your ability to use the mobile app.

We are currently investigating and will provide an update as we learn more.
Apr 28, 10:59 CDT