All Systems Operational
Infoplus Web Application Operational
Infoplus API Operational
Infoplus Support Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Infoplus Maintenance Dec 4, 22:00-23:00 CST
Infoplus will be undergoing scheduled maintenance from 10:00 pm - 11:00 pm CT on Friday, December 4, 2020. Your access to Infoplus may be in interrupted during this time period.
Posted on Dec 3, 16:36 CST
Past Incidents
Dec 4, 2020

No incidents reported today.

Dec 3, 2020

No incidents reported.

Dec 2, 2020

No incidents reported.

Dec 1, 2020

No incidents reported.

Nov 30, 2020
Completed - Infoplus scheduled maintenance is complete.
Nov 30, 22:25 CST
In progress - Infoplus scheduled maintenance is now starting. Infoplus access may be interrupted during this maintenance.
Nov 30, 22:00 CST
Scheduled - Infoplus will be undergoing maintenance from 10:00pm - 11:00pm CT on November 30, 2020. Your access to Infoplus may be in interrupted during this time period.
Nov 30, 14:38 CST
Nov 29, 2020
Postmortem - Read details
Dec 4, 09:44 CST
Resolved - This incident has been resolved.
Nov 29, 09:49 CST
Update - We are continuing to investigate this issue.
Nov 27, 16:29 CST
Investigating - We are currently investigating the issue and will provide updates as quickly as possible.
Nov 27, 12:29 CST
Nov 28, 2020

No incidents reported.

Nov 27, 2020
Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020
Resolved - This incident has been resolved.
Nov 23, 08:51 CST
Update - We are continuing to monitor for issues. If you encounter the reCAPTCHA problem, please log out of your Support portal account and resubmit your ticket. If you still experience the issue, please submit your ticket via email to: support@infopluscommerce.com and let us know if you need the priority level set to Medium or High, and tickets default to Low. Thank you!
Nov 11, 11:13 CST
Update - We are continuing to monitor for any further issues.
Nov 10, 09:21 CST
Monitoring - We are in contact with our ticketing software partner and working with them to identify a permanent fix. Until the permanent fix is released, please log out of your support portal account and submit a ticket without signing in: https://support.infopluscommerce.com/support/home. More information will be coming soon!
Nov 9, 17:52 CST
Identified - The issue has been identified and a fix is being implemented.
Nov 9, 16:02 CST
Investigating - We are currently investigating this issue. If you need to submit a ticket, please email Support@infopluscommerce.com, and a ticket will automatically be created for you. If the priority level needs to be Medium or High, please notify us in your email. Tickets will come in with automatic Low priority unless otherwise noted.
Nov 9, 12:18 CST
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.