Infoplus Status

All Systems Operational

Infoplus Web Application Operational

Infoplus API Operational

Infoplus Support Site Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 15, 2018

No incidents reported today.

Nov 14, 2018

Infoplus System Slowness

Resolved - This incident has been resolved.
Nov 14, 16:18 CST

Update - We are continuing to investigate this issue.
Nov 14, 16:17 CST

Update - We are continuing to investigate this issue.
Nov 14, 16:09 CST

Investigating - Infoplus is experiencing system slowness, which is negatively impacting our desktop, mobile, and API services.

We are investigating this and will provide an update as we learn more.
Nov 14, 16:08 CST

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

UPS Shipping and Rating Issue

Resolved - The issue identified with UPS shipping and rating has been resolved.

Contact Infoplus Support if you have any further issues or questions.
Nov 9, 15:11 CST

Investigating - UPS is currently experiencing a shipping and rating issue that's impacting label creation for this carrier. When attempting to create UPS labels users may received an error about the carrier failing to respond. We'll continue to monitor the situation and post updates on this page as they become available.
Nov 9, 13:16 CST

Nov 8, 2018

Infoplus Maintenance

Completed - The scheduled maintenance has been completed.
Nov 8, 22:54 CST

Verifying - Verification is currently underway for the maintenance items.
Nov 8, 22:39 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 22:01 CST

Scheduled - Infoplus will be unavailable from 10pm - 11pm CT on November 8, 2018 for routine scheduled maintenance. You will not be able to use Infoplus during these hours. If this schedule creates a business problem for you, please notify us at https://support.infopluscommerce.com/support/tickets/new
Nov 5, 09:39 CST

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

Infoplus Maintenance

Completed - The scheduled maintenance has been completed.
Nov 1, 23:04 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 21:59 CDT

Scheduled - Infoplus will be unavailable from 10pm - 11pm CT on November 1, 2018 for routine scheduled maintenance. You will not be able to use Infoplus during these hours. If this schedule creates a business problem for you, please notify us at https://support.infopluscommerce.com/support/tickets/new
Oct 29, 09:36 CDT