All Systems Operational
Infoplus Web Application Operational
Infoplus API Operational
Infoplus Support Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2019

No incidents reported today.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019
Resolved - This incident has been resolved.
Apr 15, 20:35 CDT
Identified - Infoplus has identified the cause of the increased system activity which was impacting performance and is current working to deploy a fix to resolve this issue.
Apr 15, 10:09 CDT
Investigating - An issue has been identified with the processing of background jobs, specifically the recording of audits, within Infoplus. This issue may cause slower than expected processing of certain activities, including audits.

We are currently investigating and will provide an update as we learn more.
Apr 15, 07:38 CDT
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019
Completed - The scheduled maintenance has been completed.
Apr 11, 23:39 CDT
Verifying - Verification is currently underway for the maintenance items.
Apr 11, 22:56 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 21:59 CDT
Scheduled - Infoplus will be unavailable from 10pm - 11pm CT on April 11, 2019 for routine scheduled maintenance. You will not be able to use Infoplus during these hours. If this schedule creates a business problem for you, please notify us at https://support.infopluscommerce.com/support/tickets/new
Apr 10, 09:04 CDT
Apr 10, 2019

No incidents reported.

Apr 9, 2019
Resolved - Access to Infoplus desktop, mobile, and API services is restored.

Contact Infoplus Support if you have any further issues or questions.
Apr 9, 18:07 CDT
Update - We are continuing to investigate this issue.
Apr 9, 16:42 CDT
Investigating - We are currently investigating a system stability issue that may impact your ability to use Infoplus. More updates will be provided as they become available.
Apr 9, 16:40 CDT
Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.