A fix for this issue has been released. We are monitoring the impact of the fix to ensure user report subscription emails are being delivered successfully.
Posted 5 months ago. Sep 17, 2018 - 14:51 CDT
An issue has been identified with sending User Report subscription emails within Infoplus. After review, we see this issue started happening last Thursday evening, 9/13. User report subscription emails between the evening of 9/13 and today may not have been delivered successfully.
We are currently working on correcting the issue and hope to have a fix released in the next couple of hours.