All Systems Operational
Infoplus Web Application   Operational
Infoplus API   Operational
Infoplus Support Site   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 15, 2018

No incidents reported today.

Nov 14, 2018
Resolved - This incident has been resolved.
Nov 14, 16:18 CST
Update - We are continuing to investigate this issue.
Nov 14, 16:17 CST
Update - We are continuing to investigate this issue.
Nov 14, 16:09 CST
Investigating - Infoplus is experiencing system slowness, which is negatively impacting our desktop, mobile, and API services.

We are investigating this and will provide an update as we learn more.
Nov 14, 16:08 CST
Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Resolved - The issue identified with UPS shipping and rating has been resolved.

Contact Infoplus Support if you have any further issues or questions.
Nov 9, 15:11 CST
Investigating - UPS is currently experiencing a shipping and rating issue that's impacting label creation for this carrier. When attempting to create UPS labels users may received an error about the carrier failing to respond. We'll continue to monitor the situation and post updates on this page as they become available.
Nov 9, 13:16 CST
Nov 8, 2018
Completed - The scheduled maintenance has been completed.
Nov 8, 22:54 CST
Verifying - Verification is currently underway for the maintenance items.
Nov 8, 22:39 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 22:01 CST
Scheduled - Infoplus will be unavailable from 10pm - 11pm CT on November 8, 2018 for routine scheduled maintenance. You will not be able to use Infoplus during these hours. If this schedule creates a business problem for you, please notify us at https://support.infopluscommerce.com/support/tickets/new
Nov 5, 09:39 CST
Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018
Completed - The scheduled maintenance has been completed.
Nov 1, 23:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 21:59 CDT
Scheduled - Infoplus will be unavailable from 10pm - 11pm CT on November 1, 2018 for routine scheduled maintenance. You will not be able to use Infoplus during these hours. If this schedule creates a business problem for you, please notify us at https://support.infopluscommerce.com/support/tickets/new
Oct 29, 09:36 CDT